Let’s talk
Questions, bug reports, ideas or privacy requests are all welcome. Tell us what happened and we will reply as soon as we can.
Before you write
Many answers are in our guides and the FAQ on the home page. Note that because your files never reach our servers, we cannot recover, open or fix a specific document for you.
Reporting a bug well
Tell us your device, your browser and its version, what you clicked and what you expected. Describe the type of PDF (scan, form, exported from Word) without sending the confidential file itself.
Privacy, advertising and legal requests
For data requests, advertising complaints or legal notices, write to the same address and put the topic in the subject line (for example “Privacy request”).
Frequently asked questions
Do you store the messages?
Messages we receive by email are kept for up to 24 months to handle follow-ups.
Can you recover my edited file?
No. We never receive your documents, so there is nothing to recover.
Related tools and guides
Privacy policy
How PDFEasyEdit handles your data: files processed locally, cookies, analytics and Google AdSense advertising.
About
Who builds PDFEasyEdit, how it works, how it is funded and why your files never leave your device.
Terms of use
The rules for using PDFEasyEdit: acceptable use, your files, disclaimers and limits of liability.